Shipping policy
Shipping Policy
Thank you for shopping with us. Below you’ll find all the details about how we handle shipping for our basketball jerseys.
Processing Time
All orders are processed within 1–3 business days.During high-demand periods, processing times may be slightly longer.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Standard Shipping(Europe): 10-15 business days
- International Shipping: 15-20 business days
Please note that delivery times are estimates and may vary due to external factors.
Shipping Locations
We currently ship worldwide. However, some regions may experience longer delivery times depending on local logistics and customs procedures.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. This allows you to monitor your package in real time.
Customs, Duties & Taxes
For international orders, additional customs fees, duties, or taxes may apply. These charges are the responsibility of the customer and are not included in the product or shipping price.
Delayed or Lost Packages
We are not responsible for delays caused by shipping carriers or customs. If your package is significantly delayed or appears lost, please contact us and we’ll help you resolve the issue.
Incorrect Shipping Information
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Contact Us
If you have any questions about your order or shipping, feel free to contact us at hoopstashinfo@gmail.com